Case Study

Gradeon work with some of today’s leading brands and global corporations providing a range of services from IT transformation and compliance to relocating offices and improving the customer experience. Our ability to help our clients deliver is evidenced in our case studies;

FINANCE

Providing FTSE 250 financial institutions and contact centres with secure payment methods and peace of mind

The Gradeon team were fantastic, achieving PCI DSS compliance quickly whilst upgrading our systems and processes to achieve a higher level of security. We were extremely impressed with their efficiency, knowledge and technology partners.

Motoring services

Transforming customer experience for one of the UK's leading motoring services company

Gradeon has helped put one of the UK’s largest motoring organisations in the driving seat when it comes to providing modern and secure customer services.

Building Society

Protecting card holder data for one of the world’s largest building societies

The experts at Gradeon were able to meet a worldwide standard to protect card payments securely and reduce card fraud. They did this through tight controls surrounding storage, transmission and processing of cardholder data that the building society handle, mitigating any risks across the entire organisation

TRAVEL

Providing compliance and improving customer experience for the UK's number 1 ski holiday and cruise provider

Gradeon’s wealth of expertise and unique framework approach has led to a successful attestation of our payment platforms which has heightened security for our customers.

Retail/customer loyalty

Helping a leading Global customer insight provider to help today’s businesses reward customer loyalty

Gradeon’s practical approach to IT and security challenges and knowledge of compliance was invaluable. It allowed talks with important customers to continue.

UTILITIES

Improving customer service for leading UK energy supplier with a new bill payment solution

In today’s competitive landscape, utility companies face increasing pressure to automate transactions and improve efficiencies to make it easier for customers to pay their bills. Gradeon were able to provide a complete workflow solution to help speed up payment transactions and meet compliance.

Telecom and Call centre

Providing unrivalled environmental and legislative PCI expertise and knowledge to one of today’s fastest growing Telecoms Companies

At Tripudio we pride ourselves on offering innovative tailored telephony solutions. Gradeon provided unrivalled environmental and legislative PCI expertise and knowledge that assisted us in project governance, bid structure and deployment. It was key to enabling our clients to fully embrace our telecom and call centre solutions.